This is a surprisingly common problem on Android devices and it makes you realize just how much you rely on Google products for your smartphone activity, especially the Play Store. The good news is that it's a super easy problem to fix, so much so that's it's not a problem at all!
The Play Store is your friend, but sometimes your frenemy too.
1. Simply remove your Google account
The first trick is to go into your settings and then accounts and
simply remove the Google account you have registered (the one that's
getting the ''authentication is required'' message). Once you've done
this you can re-add the account and you should be fine if it's simply a
sign-in issue (this sometimes happen when the Play Store is updated).
However, you may need to do this step in connection with the second step
below.
2. Clear data from the Google Play Store
For this step you simply need to go into settings and then apps and
find the Google Play Store. Tap it and clear the data for the app (you
can also clear the cache first and try the Play Store again, but
clearing data will clear the cache as well). If the previous step didn't
work for you, simply remove your Google account, clear the data for the
Google Play Store, and re-add your Google account. You can also add
reboots in between each step of this process if it makes you feel warm
and fuzzy.
3. Uninstall Play Store updates
Perhaps the problem is not your credentials but the Play Store. If
this happens you can simply go to the Play Store in settings and apps
and ''remove updates''. This will take you back to the original version
of the Play Store installed on your device. Then, all you need to do is
install the latest version of the Google Play Store and sign in once
again. You can, of course, mix these steps up a bit too if you're still
having problems: remove Google account, reboot, uninstall updates,
install new Play Store, reboot, add account, etc. Just keep trying until
you get the result you're looking for. Unfortunately there's no science
to dealing with simple bugs like these, just mixing up the known
ingredients until you get something resembling what you wanted.
0 comments:
Post a Comment